rummy joy

rummy joy App support

Contact
+91 9186507000

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy joy:

Q1: How to log in after installing the rummy joy?

To log in, open the app and enter your registered mobile number to receive an OTP for verification. After verifying the OTP, you'll be logged in, eliminating the need for a password or email login. This makes the login process quick and easy.

Q2: What should I do if I am not getting OTP?

To initiate this process, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If you've changed numbers, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue and shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the newly updated app. This should allow you to access the app without any further problems.

Most Asked Questions Related To Withdraw In The rummy joy:

Q1: What is the minimum withdrawal amount in the rummy joy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This allows users to access their earned money while keeping bonus rewards separate.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, please ensure that all your Know Your Customer (KYC) details are filled out and submitted through the app. This includes saving your Aadhaar card, UPI credentials, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, a significant improvement over the initial 30 minutes required. However, occasional payment delays may cause the process to take up to 24 hours. This delay can occur when payment processing is slowed.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal is stuck, the money should be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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